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Personal data policy

How ElbrusTransfer processes enquiry, journey and technical data, including messages sent through WhatsApp and Telegram.

Available every day

Version dated 3 August 2026. This policy applies to elbrustransfer.ru and messages sent to the contacts published on the website.

1. Data controller

Individual entrepreneur Aslanbiy Magomedovich Uzdenov, Tax ID 772390833958, registration number 320072600027302, licence AK 07-000509. State registration region: Kabardino-Balkarian Republic, Russian Federation. Data enquiries: +7 (928) 704-51-15 by phone, WhatsApp or Telegram. Email is not used.

2. Data processed

  • name or messenger display name, phone number or username;
  • pick-up, destination, date, time and flight or train number;
  • passengers, children, luggage, equipment and child-seat requirements;
  • messages and agreed journey conditions;
  • technical data such as IP address, request time, browser, device, server logs and necessary cookies.

3. Purposes and legal grounds

Data is used to answer, quote, arrange and perform a journey, select transport, communicate at pick-up, handle requests and protect the website. Grounds include consent, steps requested before a contract, performance of a contract and legal obligations.

4. Processing

The controller may collect, record, organise, store, update, use, disclose as necessary to the assigned driver or actual carrier, restrict and delete data. No decision with legal effect is made solely by automated processing.

The homepage quiz builds the request text in the user’s browser. The website does not submit that text to its server; the user chooses WhatsApp or Telegram and sends it through that external service.

5. Recipients

Necessary access may be provided to the controller, staff, drivers involved in the journey, technical specialists and the hosting provider. Other disclosure requires the booking, the law or separate consent. Personal data is not sold.

6. Retention

Data is retained until the purpose is achieved, consent is withdrawn or the legal basis ends. Information required for obligations, claims, accounting or other mandatory records is retained for the statutory period.

7. Your rights

You may request access, correction, restriction or deletion, withdraw consent and complain to the competent authority or court. Contact +7 (928) 704-51-15 by phone, WhatsApp or Telegram and identify the relevant enquiry without supplying unnecessary data.

8. Cookies

The public website currently uses only technical mechanisms required for WordPress, security and administrator login. No public advertising or analytics trackers are connected as of this version. This policy and any required consent mechanism will be updated if that changes.

9. Security and updates

Appropriate legal, organisational and technical measures are used. The current version remains available on this page.